Customer Satisfaction

Its very important that our buyers shall be satisfied after sales for continuity and loyalty.

We are the guarantor of the quality and specifications we promise for our products.

We give a great importance to the consumer rights and for us; “the customers are always right”

The customers, who shop from our stores, can change or return their products within 30 days after the issuance of the invoice.

- If the customers want to change the purchased product, it will be sufficient for them to find any of brillanthome store.

- If the customer want to return the product or take back the money they paid, they have to go to the brillanthome store, where they have purchased the product.

Important! In order to change or return the brillanthome products we would be glad if you bring the invoice with you and with its original packaging as well. for more detailed information about the product returning procedure, you can call 90 212 444 4 663, our customer support line is available on weekdays between 09:00 / 18:00.